Following Government guidance we have developed protocols which will enable us to preserve the safety of residents and staff, the home is again open to new residents
At Pembroke House we pride ourselves on high quality care in an exceptional environment, combined with a healthy respect for the customs and traditions of the Royal Navy. We provide a welcoming and caring extended family atmosphere – a real ‘home from home’. Built as an orphanage in the 1920s, it was converted into a residential home in 1952. In 2002 and 2012 it was substantially extended and modernised to become the fine care home that it is today. Our staff provides care and support to the highest standards in a bright and welcoming environment. Residents’ needs are paramount and carefully considered in choosing personal programmes of individual care.
CQC recently conducted an Engagement Support call under the CQC’s Emergency Support Framework. The Summary Record is available for you to read here, but in essence it confirms that the Home is successfully managing the impact of Covid-19 in all areas, and that the tests on staff and residents have been negative. It also recognises that the aim of ‘every day to make the residents smile and laugh’ has been achieved.
The staff, volunteers, families of our residents, and our supporters including the serving Navy and retired communities, all have an important role in making the Home a unique place with a very special atmosphere.
“We are from the same background, so we understand one another and I feel like I am still part of a team. Pembroke House is the only home that could have made this happen for me.”
The Friends of Pembroke House is the name we give to our willing band of volunteers who help us add that little bit extra to the lives of our residents by helping out within the Home and by assisting us with our extensive programme of activities and visits. If you would like to join us please let us know – more always welcome!