Providing a home from home for older
members of the Royal Navy family

Following Government guidance we have developed protocols which will enable us to preserve the safety of residents and staff, the home is again open to new residents

History & Ethos

At Pembroke House we pride ourselves on high quality care in an exceptional environment, combined with a healthy respect for the customs and traditions of the Royal Navy. We provide a welcoming and caring extended family atmosphere – a real ‘home from home’. Built as an orphanage in the 1920s, it was converted into a residential home in 1952. In 2002 and 2012 it was substantially extended and modernised to become the fine care home that it is today. Our staff provides care and support to the highest standards in a bright and welcoming environment. Residents’ needs are paramount and carefully considered in choosing personal programmes of individual care.

CQC Report - Building on our ‘Good’ Care Home Rating

CQC recently conducted an Engagement Support call under the CQC’s Emergency Support Framework. The Summary Record is available for you to read here, but in essence it confirms that the Home is successfully managing the impact of Covid-19 in all areas, and that the tests on staff and residents have been negative. It also recognises that the aim of ‘every day to make the residents smile and laugh’ has been achieved.

CQC Emergency Support Framework Summary Record

View Record


We offer an extensive range of outings, functions and in-house activities. We also have a bar, a library, a coffee lounge and a ‘NAAFI’. The top floor lounge we call ‘The Bridge’, with views over the River Medway.



The beautifully maintained gardens and grounds are a delight on fine days and residents with a love of gardening are encouraged to get involved! Our gardeners are always on hand for help and expert advice.



There are three homely dining areas, offering an extensive choice of home cooked nutritious meals using local fresh produce when available. Special dietary needs are catered for and food is available outside normal meal times.



Residents have access to visiting health care professionals such as chiropodist, optician and dentist. We also provide an extensive range of specialist equipment to meet individual needs.

A sense of community

The staff, volunteers, families of our residents, and our supporters including the serving Navy and retired communities, all have an important role in making the Home a unique place with a very special atmosphere.

“We are from the same background, so we understand one another and I feel like I am still part of a team. Pembroke House is the only home that could have made this happen for me.”
Resident’s quote

Friends of Pembroke House

The Friends of Pembroke House is the name we give to our willing band of volunteers who help us add that little bit extra to the lives of our residents by helping out within the Home and by assisting us with our extensive programme of activities and visits. If you would like to join us please let us know – more always welcome!

Pembroke House

Reviews of Pembroke House

Find out more and arrange a visit

RNBT provides financial assistance and support to Royal Navy and Royal Marines personnel and their families in times of need.

    Pembroke House 11 Oxford Road, GILLINGHAM ME7 4BS
    T: 01634 852431 E: enquiries@pembrokehouse-rnbt.org.uk