If you are serving you should consider contacting your local Royal Navy Family & People Support (RN FPS) first.

For applications for financial assistance which are under £750 you can apply by clicking on the Lightning logo link below to our trusted partner Lightning Reach.

Please note this Lightning Reach application form is for one-off financial assistance related to food, clothing and pre-payment utility costs where we will consider your needs and may support you with financial assistance. For all other forms of assistance, these can be accessed by contacting SSAFA or TRBL as below.

If your application is likely to require assistance above £750 then we need a report from a caseworker. Please contact either SSAFA or TRBL to arrange for them to contact you. RNBT will then take action on their report. Here are the links to SSAFA and TRBL.


Concern or Complaint

If you have any concerns about our work, please tell a member of staff or the Head of Grants and Welfare as soon as possible, so they can quickly understand your concerns and try to put things right. This can be quickly achieved by a telephone call to 023 9269 0112 (Option 2).

If you are not happy with the response to your concern and/or you want to make a formal complaint, please follow the procedure below.

Any complaint should be forwarded to the Trust by email, using the contact form on the trust’s website (https://www.rnbt.org.uk/contact/) or Letter.

How the grants process works:

Step 1

You complete the online Application Form via the link:

Alternatively, a qualified Caseworker from one of the organisations that work with the RNBT, (SSAFA, The Royal British Legion and the Royal Navy Family & People Support), will contact you and will then complete an Application for Assistance, setting out your personal and financial circumstances.

Step 2

The Caseworker will submit the Application for Assistance to the RNBT which will be vetted by our Grants Administrators who may liaise with other charities as part of the almonisation process. The majority of cases are decided upon by the Grants Administrators, but more complex or costly applications are passed to the Grants Committee for consideration.

Step 3

Each Grants Committee decision is approved by three Committee members, who are themselves serving or ex-serving RN ratings or RM other ranks.

Once your application has been made, a member of the Grants Team will be in touch as soon as possible, this is usually within 3-5 working days.

Criteria for the award of a grant

  • You are an eligible beneficiary
  • You are in financial need or distress
  • You need financial assistance from the RNBT to help you achieve a reasonable quality of life

Lost your job? Need Help with re-training for employment?

If you are considering your options for future employment, training, learning or wanting to diversify, RNBT and others have funding available to help you retrain to secure employment.

You need to find a suitable training course, and can then apply for funding. If the cost is under £750, simply click the link to our trusted partner Lightning Reach

If the cost of your course is likely to be over £750 you will need to contact your local SSAFA or TRBL and ask them to raise the necessary paperwork so it can be forwarded to us for consideration. You will need to provide details of the course and future employment if applicable.