Key information relating to daily life, what to expect at our care home and what is on offer to residents can be found in our Admiral Jellicoe House admissions booklet. If there is anything that requires further explanation please do not hesitate to get in contact with us.
At the end of 2023, the Care Quality Commission (CQC) changed the way care homes are inspected. Supported by new technology and integrated assessment teams they launched the Single Assessment Framework. As a newly opened care home, Admiral Jellicoe House was one of the first homes to be inspected using this framework.
Each time the CQC inspects a care home, it issues an inspection report. This gives feedback on what inspectors found and what recommendations they make to the people who manage the home.
From this, the providers need to produce an action plan, which is agreed with the CQC. At The RNBT, we decided to publish a summary of our report and action taken as we want to be open and honest with our residents, their families, friends and potential residents.
In the summary below you can read more about what the inspectors said and what our response and actions are. In addition, you can see what our residents, their families and friends have to say about the home on our website and our latest reviews posted on the independent website www.carehome.co.uk.
The inspection team observed a great deal of positive performance including:
These points are reflected in the Good rating the home was awarded for caring, evidence the service was providing kind and compassionate care.
The inspection recognised that the home had been through an unsettled period of leadership prior to the visit. This had affected the support that staff received, governance and notification of incidents. Although residents were happy with their care, some elements did not meet the required standards. These were in relation to obtaining legal consent for care and treatment, identifying & mitigating risk and ensuring effective oversight of the home.
Since the inspection a new leadership team, including a Registered Manager, has been appointed. Recognising the need for improvement, the CQC rated the home as Requires Improvement in the key areas Safe & Effective, giving the home an overall rating of Requires Improvement.
The RNBT have assigned substantial resources to Admiral Jellicoe House to ensure that it meets our high standards. We have appointed a Head of Care, Quality & Compliance to implement a quality assurance system that involves a regular audit programme to ensure a continuous improvement environment. This also includes a ‘lessons learned’ approach.
Staff are supported through regular meetings, staff surveys and learning and development opportunities. Workshops for all staff have been used to improve the culture and ensure that staff concerns are listened to. Regular Residents and Relatives meetings are used to share ideas and make service improvements. Robust clinical leadership means we can scrutinise quality in a way that was previously missing.
We are confident that our extensive service improvement plan will enable Admiral Jellicoe House management and staff to evidence the good care they provide and deliver sustainable improvements for the future.
If you have any questions about the CQC inspection report, please do contact Jade Delaney, Home Manager, via email at jadedelaney@rnbt.org.uk or by telephone 02392 000996.
Debbie Dollner
Chief Executive
Read the CQC report
Read our reviews on carehome.co.uk
Admiral Jellicoe House
New Resident Application
Eligibility, fees & funding
Our weekly fee and what it includes
Recently completed to a high standard, our care home has been built to be as environmentally friendly and efficient as possible not only to reduce our environmental impact as a care home, but to reduce energy bills to keep our overheads and fees as competitive as possible. A large proportion of our low energy lighting is on a sensor system to ensure it is only used when needed, we also have a ground source heating system and at least 15% of all predicted energy requirements on site are met from renewable energy sources.
Admiral Jellicoe House: 02392 000996
RNBT Head Office: 02392 690112
E-mail: ajh@rnbt.org.uk
