Our Residents

At Pembroke House we currently care for about 30 residents needing personal care and another 20 requiring full nursing care. Usually the residents are over the age of 65 and the balance of men and women tends to be slightly in favour of the men.

A Capable and Caring Staff

The very experienced Clinical Nurse Manager is supported by two Deputy Clinical Nurse Managers and the Administration Manager. They lead a staff of about 60 and together they make a strong and dedicated team. Training is given a high priority; as well as ensuring that staff are fully qualified for their roles, it is important for individual development and job satisfaction. Our policies are successful in maintaining a capable and caring staff with a low turnover, thus minimising disruption to residents.

Healthcare

There is always at least one fully qualified nurse on duty assisted by several healthcare attendants. We retain the services of a local GP who visits the home every week, although residents may, of course, select their own doctor. We have excellent links with the local hospital and any medical needs are met swiftly.

Wholesome Food and a Shipshape Home

Food is a vital ingredient in our residents’ health and well being. Our Cooks prepare wholesome, home cooked meals providing a balanced diet and catering for special needs as necessary. The Housekeeper and her team take great pride in keeping the home shipshape and there is a very efficient in-house laundry to meet the requirements of the residents and the home.

Promoting Independence

We take care to respect the privacy and dignity of our residents and encourage them to exercise their independence where possible. Visits by family and friends are always very welcome and make an important contribution to the well being of our residents.